To send money via Paydoly, log in to your account and click Send Money from the left sidebar. Enter the recipient's email address or phone number, then choose the currency and amount you wish to send. You can add a brief note to your transaction. When you are ready, click Proceed. On the next screen, double check all details and, if everything is correct, confirm to complete the transaction. That is all it takes to send money with Paydoly.
Paydoly offers some of the lowest money transfer fees in the industry. You will see the exact fees for your transaction during the payment process, so you know exactly what you are paying before confirming the transfer.
The fastest way to send money is Paydoly's P2P Send Money feature. With this option, you can instantly send and receive money across Paydoly users, keeping the transaction quick, secure, and hassle free.
Log in to your Paydoly account, or register to create a new account. After logging in or registering, verify your identity for security. Once verified, you can start using all features of Paydoly, including sending and receiving money.
Paydoly uses industry standard encryption to protect personal and financial data. Two factor authentication helps ensure only authorized users can access accounts. Transactions are monitored for fraud and suspicious activity, and we work with trusted payment partners for secure processing. These measures help keep your money and information safe at all times.
Paydoly uses encryption and secure technology to protect your personal and financial information. Reputable apps follow standards such as SSL encryption, two factor authentication, and fraud detection systems to keep transactions secure. Always verify the recipient's details, avoid sharing sensitive information, and keep your account credentials protected.
There are no transaction limits on same currency transfers as long as the sending wallet has sufficient funds. Limits can apply to foreign currency exchanges, and those depend on the currency being exchanged.
Paydoly currently supports DOP and USD wallets. You can hold balances in one or both currencies, and use the appropriate wallet when you send or receive money.
Yes. You can exchange between your DOP and USD wallets inside the app. Open Exchange, choose the from and to wallets, enter an amount, review the quoted rate and any fee, then confirm. The converted funds appear in the destination wallet right after the exchange is completed.
Wallets are created automatically when you open a Paydoly account. There is no extra setup required. If you only see one currency, you can add the other from the Wallets section whenever you need it.
Paydoly charges a competitive exchange fee. You will always see the exact rate and any fee before you confirm an exchange, so you know the total cost up front.
You can deposit money using a card, an online payment gateway, or by cashing in with a Paydoly agent. Open Deposit Money from the left menu or from the dashboard button, choose your preferred method, enter the amount, review the details, and confirm. The funds appear in your wallet once the payment is completed.
There are no Paydoly fees for depositing money. Depositing funds by card, online payment gateway, or agent cash in is free on our side.
Sending money from a Paydoly account to another Paydoly account is free.
No. On the Send Money page you can enter the receiver’s email address or phone number directly. You can also save a receiver for faster checkout next time, but it is not required.
Usually no. Transfers are intended to move quickly. If the status is still pending, contact Paydoly support immediately and we will try to stop the transfer before it completes. Once a transfer is processed or delivered it cannot be reversed.
Click on the transaction to open its detail view.
Use the filters on the left of the transactions table to select date range, type, status, and currency.
Yes, you can send a money request to anyone, even if they don't have a Paydoly account. They will receive an email or SMS with instructions to create an account and send the funds.
If you send someone a money request, they will see it on their Transactions page.
Go to the Transactions page and find the request. Open the details and choose to approve or decline the request.
Paydoly provides competitive, market-aligned exchange rates. You will always see the quoted rate and any fee before you confirm the exchange.
In the Withdrawal Settings page, you can view your existing withdrawal methods and add a new one.
Processing time depends on the method you choose and can range from a few minutes to 5 business days.
Paydoly charges the lowest on merchant payments.
There is no limit on the number of businesses you can add under one merchant account.
Choose express type merchant account to have a QR code for your business.
Paydoly reviews and approves business accounts within 3 to 7 days.
No, a Paydoly account is not required to make a donation. Having an account can make the experience smoother.
No, there is no limit on the amount a donor can give.
Yes, the investments platform is regulated by the relevant financial authorities to ensure compliance and protect investors. All our investment plans are backed by official banks.
There is no limit on the number of payment links you can create.
Yes. When you create a payment link, you can set it to be recurring. You’ll find the recurring option at the end of the creation form.
Both. You can request a virtual card for online use or a physical card for everyday payments, depending on availability and your account status.
Both are supported. You choose Visa or Mastercard during the card request based on what you need and what is available in your region.
Card fees are very low. The app shows the exact fee and total before you submit any request or top up, so you can review the cost in advance.
Multi currency. You can create a DOP card or a USD card and you can hold more than one card in different currencies. The card currency determines how top ups and spending are settled.
Log in and complete verification. Open Card in the left menu, select Cards, then choose New Card. Enter Card Holder Name, Currency, Card Category, and Network (Visa or Mastercard). Submit the request. After approval the card appears in your Cards list.
Open Card, go to Card Holders, then select New Card Holder. Enter the person’s details, review, and save. The new holder will appear in your list.
Open Card, choose Top up, then select New top up. Pick the card, the funding wallet, and the amount. Review the summary and confirm. The top up posts after the payment is completed.
You can open a dispute for any business payment only.
Depending on the nature of the dispute, it can take from 7 days to 45 days to resolve.
You can file a ticket for any business transaction that requires assistance or has an issue.
Go to your Profile page and click Update Code to regenerate your QR code.
You can change your default wallet anytime from your Profile page.
Account verification usually takes 1–3 business days.
Paydoly works with Stripe Identity to verify user accounts.
You can use any TOTP application such as Google Authenticator, Authy, Microsoft Authenticator, etc. for 2FA verification.